How do they work?

Protect your home and your family with a Twintec water softener

water-softener

How water softeners work

Water softeners protect your home and improve the quality of water by removing the potentially harmful mineral deposits found naturally in our water supplies.

It's common for water, particularly in hard water areas, to contain minerals such as magnesium and calcium. These enter the water as it travels through rocks and across the ground before entering our water supply. A common symptom of hard water is the powdery residue you may see in your home, known as limescale.

When water passes through a water softener, a process of ion exchange removes these minerals. This is done using a resin which sits inside the device and collects the minerals. The softener will regularly 'regenerate' itself by flushing salt through the resin to clean it. All you need to do is refill the salt every few weeks - the softener does the rest for you.

Twin cylinder design

The Twintec twin cylinder design was a revolutionary change to water softeners when it was introduced by the device’s inventor Harvey Bowden.

By utilising two cylinders, the Twintec water softener is able provide you with luxuriously soft water all day, every day. This is because each cylinder is able to work independently, but communicates with the other through the use of a metering system which tells each cylinder when the optimal amount of water has passed through it. At this point, the cylinder in use regenerates and the other cylinder takes over. This means there is no downtime for you and soft water is provided to your home without pause.

Today, this system is used by some of the country’s leading water softener brands. But it was pioneered by us, and we have continued to invest both time and money into rigorous testing of the design to ensure it gives you the purest water for your home.

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Our Customers

"We have been using the TwinTec S3 with total satisfaction for over 5 years now. It is simplicity itself. The machine is small and unobtrustive, absolutely maintenance free and silent in use. I have owned a number of softeners, but never one as efficient as the S3"

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